What questions should I ask before hiring a dryer vent cleaner?
Ask: (1) what's the flat price and what's included, (2) do you use rotary brushes and HEPA vacuums (not just compressed air or a leaf blower), (3) will you provide before/after documentation, (4) are you fully insured with proof available, and (5) will you diagnose and quote any repairs before starting work.
1. Flat price and what's included. Reputable companies quote a flat inspection fee and a clear cleaning price, with inclusions listed: exterior hood, interior connector, full vent run, booster fan if any, written report. Vague 'starting at' pricing with open-ended add-ons is a red flag.
2. Method. Professional vent cleaning requires a rotary brush sized to your vent diameter plus a HEPA-filtered vacuum at the dryer end. 'Air-only' cleaning (compressed air or leaf blowers) can compact lint further and send it into walls. If the answer is anything but rotary brush + HEPA vacuum, keep looking.
3. Documentation. Before-and-after video (or at minimum photos) plus a written inspection report is standard — you should be able to see what was there and what it looks like now. Without documentation, there's no way to verify the work or file it with insurance.
4. Insurance. Ask for a current certificate of insurance before the appointment. Reputable providers have a standard COI template they can email in minutes. If they resist or delay, that's a signal.
5. Repairs. Some vents need more than cleaning — a damaged exterior hood, a collapsed flex duct, a missing booster fan. A trustworthy pro inspects first, quotes any needed repairs before starting, and lets you decide. Surprise-charge 'we found something while we were in there' is a pattern worth avoiding.
Need a pro?
If this is beyond DIY, here's what we'd recommend:
From $220